As we emerge from the pandemic, scent is the first step in creating a reassuring environment that brings a sense of comfort to patients & staff as they walk through your doors.
Reinforce the sense of clean
Emory Healthcare conducted research on the impact of scenting in emergency wards. They found the scented areas enjoyed a 3X improvement on their cleanliness score, attributed to the scent as there were no changes to the cleaning regime.
Relax your patients
The presence of positive ambient scents can result in a lower level of anxiety, a more positive mood, and a higher level of calmness.
Improve the wait
Ambient scent can reduce perceived waiting times [and] appears to result in a higher evaluation of service.