People are excited to get back on the move as COVID-19 restrictions lift. Scent can help alleviate lingering uncertainty in the air, providing a sense of comfort in the face of crowded areas, long waits, and challenging odour issues.
Reassure Travelers
The presence of positive ambient scents can result in a lower level of state anxiety, a more positive mood, and a higher level of calmness.
Reinforce the Sense of Clean
Over 80% of adults indicated that odor contributed to their perception of an unsanitary space.
Improve the Wait
The addition of a calming scent while customers are waiting for an extended period of time, reduces perceived wait times and results in a higher evaluation of service.